How to reach out when you are not sure what to say

You can start simply: say what is happening, where you are, and whether anyone is in immediate danger. If you are helping someone else, stay with them and involve a trusted adult when safety is involved.

Support workers do not need a perfect explanation before they can help with the next step.

Ghana-Based Support Contacts

Start here for Ghana-specific mental health support information. Confirm numbers and hours before relying on them.

International Resources

For those outside Ghana or looking for additional support.

International Association for Suicide Prevention

Directory of crisis centers around the world.

Crisis Text Line

Free, 24/7 text-based support (available in select countries).

7 Cups

Free online chat with trained listeners. Available worldwide.

What to Expect When You Reach Out

Calling a helpline can feel scary. Here's what typically happens.

You'll Be Greeted

A trained person will answer and introduce themselves. You don't have to give your real name if you don't want to.

They'll Listen

You can share what's on your mind at your own pace. There's no pressure. They're there to listen without judgment.

You'll Get Support

Together, you'll figure out next steps. They might offer resources, coping strategies, or just a caring conversation.

Remember: It's confidential, it's free, and you're not bothering anyone. They want to help.

Worried About a Friend?

Here's how you can be there for someone who's struggling.

Do

  • Listen without judgment
  • Let them know you care
  • Take their feelings seriously
  • Encourage them to talk to a trusted adult
  • Stay connected and check in on them
  • Share helpline information

Don't

  • Tell them to "just cheer up"
  • Dismiss or minimize their feelings
  • Promise to keep secrets that involve safety
  • Try to fix everything yourself
  • Leave them alone if they're in danger
  • Be afraid to involve an adult if needed

If you're worried about a friend's safety, it's okay to tell a trusted adult - even if your friend asked you not to. Their safety matters more than keeping a secret.

Take the next step

Use the contacts above when you need support, or explore Grow With Grit resources for learning and reflection.